How to recognize scams and fraud
How to recognize scams and fraud
Neither Reliant nor your utility company (TDSP) will ever call you and demand payment over the phone with a prepaid debit card or gift card; direct you to pay via money order, wire transfer, cryptocurrency, or money transfer app; or direct you to pay by calling another number. If you receive a suspicious call – or your caller ID does not display Reliant or the name of your TDSP – do not make a payment and hang up.
Reliant wants you to be aware of how you can protect yourself against fraudulent activities. We recommend customers take precautions to protect their personal information, and we want to equip you with details that can help you recognize attempted scams. By knowing what to expect from Reliant when we interact with you, you can better identify and respond to potentially fraudulent activitie
If you feel you may have been the target of a scam by someone claiming to be a Reliant representative, call us at 1-866-222-7100.
You can learn more about how to recognize and report utility scams by visiting your provider's website.
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Call Reliant at 1-866-222-7100 or chat with us online if you’re ever unsure about the identity or intentions of someone claiming to be a Reliant representative, or if you feel you may have recently been a victim of fraud.