Thank you for choosing Reliant Energy as your retail electricity provider. To process your request for electricity service at your new address, your Transmission and Distribution Service Provider (TDSP) requires us to confirm that you are a new occupant. Please note that your request will remain on hold until we receive the valid required documents. If the documents are approved by your TDSP, the Switch Hold will be removed.

Please select the option that most accurately reflects your current circumstance from the options provided below.

1. New resident: Complete and return the New Occupant Confirmation form. The New Occupant form confirms that you are new to the address where you would like to start electricity service. If you are not new to the address or you are associated with the Switch Hold occupant, contact your current electricity provider.
   
   Along with the New Occupant Confirmation form, a photocopy of one of the following forms of additional documentation needs to be sent. Please note that the name on the additional documentation provided must match the name and signature on the New Occupant Confirmation Form. Additionally, the date on the documentation should be dated after the Switch Hold was applied to the service address:
       
   A. Signed lease – Include the first page that provides the occupant(s)' name(s), dates and service address along with the signature page that has the tenant(s)' and landlord's signatures.
   
   B. Closing documents – The Closing Document must be dated after the Switch Hold was placed and should include the address and both buyer and seller signatures.
   
   C. Utility bill – Gas, electric, water, cable or internet bill from a different residence, in your name, dated within the last 2 months.
   
   D. Certificate of occupancy – This certificate is issued by the city or the county and serves as proof that the property is fit for occupancy. The certificate must be dated after the Switch Hold was applied to the service address.
   
   
2. Landlord: If you are requesting service as a landlord or on behalf of the apartment complex, please complete and return the Affidavit of Landlord and New Occupant Confirmation forms. Please note that the Affidavit of Landlord form must be notarized.
   
   
3. Continuous Service Agreement holder: If you have an active CSA in place with Reliant Energy, the Continuous Service Agreement form is all you will need to provide. Please complete the Continuous Service Agreement (J4) form.  

To ensure a quick response, we recommend submitting your information via email or fax. Mail deliveries will take longer to process.