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AutoPay helps you make on‑time payments automatically each month by charging or withdrawing your bill amount from your chosen payment method. It saves time, reduces missed payments and provides a secure, hassle‑free way to manage your bills.
Pay your bill automatically with Reliant AutoPay
No missed due dates. No late fees. No worries.
Pay your bill automatically with Reliant AutoPay
No missed due dates. No late fees. No worries.
Make your monthly payments automatic and worry‑free with AutoPay
No more remembering due dates or second-guessing if you paid your bill. Just peace of mind that it’s already taken care of.
Set up automatic payments from your bank account or charge them to your favorite rewards credit card. Rest assured, you can still review your bill before it’s due, and you’ll receive payment alerts that keep you informed. Plus, you can change your preferred payment method at any time in the Reliant app or your online account. Sign up today and check paying your bill off your to-do list.
Why automate your bill payments?
- Relax knowing you’ll never miss a payment
- Avoid late payment fees
- Save time and stress less with no due dates to remember
- Pay with your bank account or credit card automatically
- Manage or cancel anytime with ease
Set up AutoPay today in just a few minutes
Enjoy effortless and secure payments with Reliant AutoPay.
AutoPay FAQs
Show all answers
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To set up AutoPay, sign up through your online Reliant account. It's quick and easy. You'll know the change has been implemented when your bill shows “Do Not Pay” next to the current amount due. You can also download and complete an enrollment form and fax it to the number listed on the form.
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To set up automatic payments from a credit card:
Log in to your account, click the Update link and choose the option to set up a new credit card.To set up automatic payments from your bank account:
Log in to your account, click the Update link, choose the option to set up automatic payments from your bank account and click Continue.
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To update your existing automatic payment information:
Log in to your account, click the Update link and re-enter your automatic payment information as if you were setting it up for the first time. This will override your previous information. By doing this, you will be removed from your previous automatic payment method.To update the expiration date on your current credit card:
Log in to your account, click the Update link, choose the option to update your expiration date and click Continue. You will then be prompted to update your information.
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Log in to your account, click the Update link, select "Cancel automatic payments" and click Continue to confirm. If you prefer, you may call us at 713-207-7777 or 1-866-222-7100 to request a cancellation form.
To discontinue automatic bank drafts, you can also download and print the Auto Bank Draft Cancellation form and fax it to the number indicated on the form. You'll know that the change has been implemented once the "Do Not Pay" no longer appears next to the amount due on your bill.
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Once you sign up for AutoPay, your current bill balance will be paid automatically on the next due date. If you sign up by mail or fax, please allow 10 days after receipt to process your request. In all instances, please continue to make regular payments until you receive an invoice marked "Do Not Pay."
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- Visa
- Mastercard
- American Express
- Discover
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A $25 returned payment charge will be assessed against your Reliant account if funds in your bank account are insufficient to cover the online payment.
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Not available for customers enrolled in any pre-paid plans. To be eligible for an automatic payment option, your Reliant account must be in good standing, and you may not have received two or more returned payments during the past 6-month period. If your account is eligible, you will be enrolled on the automatic payment plan of your choice following the next full billing cycle after Reliant processes your request. You will continue to receive a copy of your monthly electricity bill for your records, but once you are set up for automatic payments, your bill will be marked, “Do Not Pay.” Reliant may terminate your participation under any automatic payment option in the event you provide incorrect, false or fraudulent account information or if you have more than one returned payment item on your account. Additionally, after your first returned payment item, your automatic payment plan will be temporarily deactivated and may only be reactivated upon your verification of your payment account information. Once you have more than one returned payment, your account may be ineligible for reactivation on automatic payment options for up to 6 months. Your bank account information will be used only for the purposes of setting up your account for automatic monthly payments, and Reliant will keep your account information confidential.
