-
1AutoPay is not available for customers enrolled in any pre-paid plans. To be eligible for an automatic payment option, your Reliant account must be in good standing and you may not have two or more returned payments during the past 6-month period. If your account is eligible, you will be enrolled on the automatic payment plan of your choice following the next full billing cycle after Reliant processes your request. You will continue to receive a copy of your monthly electricity bill for your records, but once you are set up for automatic payments, your bill will be marked, "Do Not Pay." Reliant may terminate your participation under any automatic payment option in the event you provide incorrect, false or fraudulent account information or if you have more than one returned payment item on your account. Additionally, after your first returned payment item, your automatic payment plan will be temporarily deactivated and may only be reactivated upon your verification of your payment account information. Once you have more than one returned payment, your account may be ineligible for reactivation on automatic payment options for up to 6 months. Your bank account information will be used only for the purposes of setting up your account for automatic monthly payments and Reliant will keep your account information confidential. You can cancel at any time.
2Must be signed up on Degrees of Difference. Program is not available for customers enrolled in any pre-paid plans.
3The NRG Go Portable Power service is provided by NRG Portable Power LLC, a wholly owned subsidiary of NRG Energy, Inc. Available in select geographic areas. Visit nrggo.com to locate a station.
4Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled in a term plan with a minimum of five days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed five days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.
5May not be combined with other offers or promotions. Goal Zero is a registered trademark of Goal Zero LLC. All Goal Zero products are offered by Goal Zero LLC. Reliant makes no representations or warranties of any kind with respect to Goal Zero products or services.
Electricity Services provided by Reliant Energy Retail Services, LLC, d/b/a Reliant, a wholly owned subsidiary of NRG Energy Inc. Electricity Services PUCT Certificate #10007.