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Select from 3 of our most popular plans for your zipcode
2 days free per week
100% solar

Reliant Flextra Credits 24 plan

Get your 2 highest-use days a week FREE + $200 in bonus bill credits for extra savings.

Fixed rate
Price protection

Reliant Secure Advantage 24 plan

Straightfoward plan with a locked-in energy charge.

For renters
Popular in your area

Reliant Apartment 12 plan

Designed exclusively for smaller spaces.

Term
2 Months
Rate
Fixed

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

Plan Features
Product

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

Documents & Legal
Electricity Face Label
Terms of Service
Customer Rights
Prepaid Disclosure
*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.

Text message FAQs and Terms & Conditions

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How do I opt in?

Call us at 713-207-7777 or 1-866-222-7100, ask to be opted in to receive account and service-related text messages, and provide the call center agent with your mobile number. You will be sent a welcome message via text message on your mobile device, and you will begin receiving account alerts.. 

You can also opt-in through your online account. Once logged in, choose "Alerts & notifications" from the dropdown menu, then opt in to receive text notifications. From here you can choose which text alerts you want to receive.


How do I opt out?

There are several ways you can opt out of receiving text messages.

You can stop receiving text messages at any time by going to the “Alerts & notifications” page in your online account and unchecking the text notifications opt-in box, or going to the “Account & service alerts” page in your online account and unchecking the box(es) next to the alert(s) you want to discontinue. Or, you can text STOP to 697697 from your mobile device to be unsubscribed from all Reliant text messages sent to that phone number.

You can also speak with a call center agent at 713-207-7777 or 1-866-222-7100. Tell them you want to opt out of text messages or ask them to remove the cell phone number from your account. Once you have opted out, you will receive a text message from Reliant confirming that you are opted out.

Furthermore, your mobile device will be automatically opted out on the due date of your FINAL invoice. You will receive a text message from Reliant confirming that you are opted out.

What is Reliant’s privacy policy?

View our Privacy Statement to learn about our commitment towards protecting your personal information.

What are Reliant text messages?

Reliant text messages are a convenient way to stay informed about your account, service-related requests, usage, billing, and more. Once you opt in, you’ll automatically receive texts based on the preferences you select in your online account, which you can manage at any time. You can also request updates on demand (as you need them) by texting a keyword to 697697. Please note that the types of texts available are slightly different for customers on prepaid plans.

Who are the participating wireless carriers?

Participating carriers include:

  • ACS Wireless Alltel (Verizon Wireless)
  • Appalachian Wireless
  • AT&T 
  • Bluegrass Cellular
  • Boost Mobile
  • C Spire Wireless (formerly Cellsouth)
  • Carolina West Wireless
  • Cellcom Cellular One of East Central Illinois
  • Cincinnati Bell Wireless Cricket® Duet IP 
  • CTC Telecom
  • Epic Touch
  • Farmers Mutual Telephone Co
  • GCI Communications
  • Hawkeye (Chat Mobility)
  • Hawkeye (Northwest Missouri Cellular)
  • Illinois Valley Cellular
  • Inland Cellular
  • MetroPCS
  • Mobi PCS
  • Mosaic Telecom
  • Nex-Tech Wireless
  • nTelos
  • Panhandle Telecommunications (PTCI)
  • Peoples Pioneer
  • SprintTM
  • Thumb Cellular
  • T-Mobile®
  • U.S. Cellular®
  • Union Telephone Company
  • United Wireless
  • Verizon Wireless
  • Virgin Mobile®
  • West Central Wireless


T-Mobile is not liable for delayed or undelivered messages.

How many text messages will I receive?

The number and frequency of text messages will vary based on the programs and selections for which you opted in. Some messages may be received on demand by texting keywords to 697697. Others may include the option to be set up to occur periodically.

Do text messages work with international numbers?

Currently, text messages are only available to subscribers with United States phone numbers.

Is there a fee to receive text messages from Reliant?

Reliant does not charge a fee for text messages, but message and data rates may apply. Depending on your text plan, you may be charged by your wireless carrier.

Where can I get more information about text messages from Reliant?
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Reliant text messages are a convenient way to stay informed about your account, service-related requests, usage, billing, and more. Once you opt in, you’ll automatically receive texts based on the preferences you select in your online account, which you can manage at any time. You can also request updates on demand (as you need them) by texting a keyword to 697697. Please note that the types of texts available are slightly different for customers on prepaid plans.

Text the following keywords to 697697 to get up-to-date information when you need it. Message and data rates may apply.

  • BILL — to receive the amount and the due date of your current Reliant bill 
  • ESTBILL — to receive an estimate of your next bill based on your usage so far this billing cycle 
  • COST — to receive the amount of electricity charges you've incurred so far this month 
  • USAGE — to receive your usage in kilowatt-hours so far this month 
  • HELP — for resources to answer questions about your account 
  • STOP — to stop receiving all text messages from Reliant; this will have no other effect on your account 

(Note that these options are different for prepaid plan customers.)

Show all answers
I have the Reliant Pay as you Go plan. Which types of Reliant text messages can I sign up for and receive automatically?
I have the Reliant Pay as you Go plan and would like to request account and usage information as I need it. Which types of Reliant text messages can I request on demand?