¹ If there is no previous billing in your name at the service address with Reliant, or you do not have 12 months of usage at the service address, we will take the historical usage at that service address and apply your current price to calculate your Average Monthly Billing amount.

² The deferred balance amount is the cumulative difference between your Average Monthly Billing amounts and your actual usage charges. The deferred balance amount can be found on your monthly bill. If the deferred balance amount is a credit, 1/12 of it will be subtracted from your Average Monthly Billing amount. If the deferred balance amount is a debit, 1/12 will be added to your Average Monthly Billing amount. If you’re a new Average Monthly Billing customer, the deferred balance will begin in the second month. Any owed deferred balance must be paid in full if you cancel Average Monthly Billing or terminate your account with us.